Privacy Policy

Managed Data Solutions Privacy Policy

Managed Data Solutions (MDS) Privacy Policy is provided to give our customers and users a clear understanding of how Managed Data Solutions uses private information as defined by the National Privacy Principles.

MDS will only ever use your private information in the provision of services to you or your organisation. We do not sell, rent, lease or otherwise provide any information we collect on your to any organisation, person or legal entity without your express permission.

Data Location

All private data is stored within Australia and is subject to the Privacy Act and all associated National Privacy Principles.

What information do we collect?

We collect information from you when you register on our site, place an order, interact with our support teams, call our helpdesk or lodge an enquiry via the phone, website or email. 

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

- To personalize your experience

- To improve our website

- To improve customer service

- To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

- To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Please Note: You may unsubscribe from marketing and sales emails, however, all technical, support and urgent notifications may not be unsubscribed as these notifications form a core part of the services and support mechanisms relating to your service.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, financial information, address, billing details, etc.) will be kept on file for more than 60 days in order to auto debit your card, this applies only for customers setting up an auto payment option.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.